Keep your IT infrastructure monitored, maintained and secure
A technical partner to keep servers, workstations, network, backups and cloud services under control.
Styx Consulting handles the daily operation of your IT environment: assessment, preventive maintenance, corrective work, user support and improvement recommendations.
Remote or on-site support across Wallonia, Belgium and Luxembourg depending on your needs.
Unmaintained infrastructure always costs more eventually
Managed services turn repeated emergencies into controlled operations.
The right level of support for your infrastructure
A comprehensive approach combining operations, security and service continuity.
Inventory of servers, workstations, network, access, backups, contracts and critical dependencies.
Review of visible weaknesses: patching, privileged accounts, segmentation, backups, exposed services and cloud hygiene.
Assistance for users, business owners and third-party providers when infrastructure blocks operations.
Planned work, routine fixes and priority handling of critical incidents.
Two offers for every level of need
Essential
The essentials for a reliable, controlled infrastructure
Ideal for SMEs looking for professional maintenance and continuous monitoring of their IT environment.
- Proactive monitoring of your IT infrastructure (servers, network, critical equipment and essential services)
- Preventive maintenance and regular updates for network equipment: switches, routers, firewalls and servers
- Weekly maintenance and updates for user workstations
- Inventory of your IT equipment
- Monitoring of backup health
- Remote technical support for day-to-day incidents
- Critical alert tracking and early anomaly detection
Business
Comprehensive managed IT to support your company's growth
The Business offer includes everything in Essential, enhanced with reinforced support designed to guarantee the availability, security and evolution of your IT environment. You benefit from a trusted IT partner who proactively monitors, administers and develops your infrastructure.
- Everything in the Essential offer
- Administration and management of your IT environment, on-site and in the cloud (Microsoft 365, AWS, Google Cloud and other platforms)
- Monthly verification, tracking and reporting of backups with health checks
- Monthly verification and reporting of security solutions: antivirus, EDR and XDR
- Full monthly reporting on infrastructure status, performance and incidents
- Management and tracking of software licences and Microsoft 365 subscriptions
- Strategic guidance and recommendations for the evolution of your information system
- Coordination with your suppliers, telecom operators, software vendors and technical providers
- Proactive management of critical vulnerabilities and priority deployment of security patches
- Monitoring of best practices in operations, security and compliance
- Ongoing documentation of infrastructure, access, configurations and procedures
- Regular review of technical risks and areas for improvement
- Advice on hardware renewals, cloud migrations and evolution projects
A clear diagnosis to prioritise the right actions
Before taking over an infrastructure, we document the current state and rank actions by operational impact, risk and complexity.
Deep analysis
Network topology, servers, cloud, workstations, security, backups and active contracts.
Needs assessment
Business constraints, opening hours, sites, remote work, application criticality and expected support level.
Remediation plan
Concrete recommendations, quick wins and a maintenance path adapted to your budget.
Prevent, fix, restore
Three intervention levels cover common SME infrastructure needs: regular upkeep, planned corrections and urgent response.
Regular interventions
- System, firmware and software updates
- Storage volume and backup routine checks
- Review of active services, alerts and essential logs
- Workstation, peripheral, Wi-Fi and remote access review
Planned interventions
- Stabilisation of hardware and software solutions
- User permission and profile management
- Correction of shared-resource connectivity issues
- Coordination with vendors, operators and third-party providers
Response to critical incidents
- Rapid qualification of blocking incidents
- Restoration of essential services
- Prioritisation based on business impact
- Incident report and measures to avoid recurrence
IT operations followed over time
The goal is not only to repair, but to make your environment readable, documented and easier to operate.
Remote or on-site support
We help your teams solve concrete issues without losing the full infrastructure picture.
Advice to improve use of existing tools
Feature additions or extensions on current resources
Configuration changes and hardware moves
Guidance when choosing new IT solutions
Technical interface with suppliers and service providers
If you already have a preferred solution or vendor constraint, we can implement it and integrate it properly into your infrastructure. When the choice is open, we favour our reference solutions, selected for reliability and backed by our official partnerships.
A progressive takeover, without disruption
1. Assessment
We collect access, documents, dependencies and visible risk points.
2. Stabilisation
Priorities come first: backups, access, critical updates and recurring incidents.
3. Operations
Maintenance and support move into a planned rhythm with request tracking.
4. Continuous improvement
We propose useful improvements: security, cloud, automation, network, costs and documentation.
Is your IT really under control?
- 1Do you know whether your backups can be successfully restored in the event of an incident?
- 2Do you have immutable ("read-only") backup copies that cannot be modified or deleted by an attacker?
- 3Can you easily identify equipment that has not been updated for more than six months?
- 4Do you have clear, up-to-date documentation of administrator access?
- 5Do you receive regular reports on the status of your backups and deployed security updates?
- 6Do you know which critical vulnerabilities are currently present in your IT environment?
If you cannot answer these questions with certainty, it is probably time to put structured, proactive managed IT in place.
Contact Styx Consulting for an initial assessment and identify your security and IT management priorities.
Review your infrastructure
Tell us about your context: team size, sites, servers, cloud, recurring incidents and expected support level. We will propose a realistic managed IT scope.